FAQ
Frequently Asked Questions
🚚 Delivery Time
How long does delivery take?
Orders are typically delivered within 3–5 business days across Pakistan. Remote areas may take up to 7 business days.
Do you offer express delivery?
Currently we offer standard delivery. Stay tuned for express options coming soon!
How do I track my order?
Once your order is dispatched, you'll receive a tracking number via SMS or email.
🔄 Return Process
What is your return policy?
We accept returns within 48 hours of delivery, provided the product is unused, unworn, and in its original packaging.
How do I initiate a return?
Contact us on WhatsApp at +92 323 3263495 with your order number and reason for return. Our team will guide you through the process.
When will I receive my refund?
Refunds are processed within 5–7 business days after we receive and inspect the returned item.
📏 Sizing
How do I find my size?
Check the Size Guide available on each product page — click the "Size Guide" button to view our sizing chart with measurements.
Do your sizes run true to size?
Yes, our footwear generally runs true to size. If you're between sizes, we recommend sizing up for a more comfortable fit.
What sizes do you carry?
We carry sizes from 7 to 11 across most styles. Check individual product pages for available sizes.
💳 Payment
What payment methods do you accept?
We accept Cash on Delivery (COD) across Pakistan. Online payment options are coming soon.
📞 Still have questions?
Reach out to us on WhatsApp at +92 323 3263495 and we'll be happy to help!